ITIL 4 Foundation Practice Exam

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What is the purpose of a record in project management?

To list ongoing projects
To provide evidence of activities performed and results achieved
To analyze employee performance
To summarize financial expenditures

The correct answer is: To provide evidence of activities performed and results achieved

The purpose of a record in project management is to provide evidence of activities performed and results achieved. This function is crucial as it ensures that there is documented proof of the work done throughout the project lifecycle. Records enable project teams to maintain accountability, track progress, and validate that project objectives were met. They also serve as a reference for future projects and help to facilitate continuous improvement by analyzing the outcomes of previous efforts. In project management, capturing this information is vital for effective decision-making, reporting, and stakeholder communication. Records also support auditing and compliance requirements, ensuring that the project adheres to best practices and regulatory standards. By maintaining comprehensive records, organizations can enhance transparency and foster trust among stakeholders.