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Which term describes a set of related projects and activities organized to oversee them?

  1. Project

  2. Programme

  3. Portfolio

  4. Operation

The correct answer is: Programme

The term that describes a set of related projects and activities organized to oversee them is "Programme." In the context of project management and ITIL practices, a programme is designed to achieve a specific strategic objective by coordinating multiple related projects. This approach enables organizations to manage resources efficiently, prioritize projects based on strategic alignment, and deliver benefits that are greater than those achieved by managing projects individually. A programme focuses not just on executing projects but also on realizing outcomes and benefits that align with business goals. This includes managing interdependencies between projects, minimizing risks, and addressing resource allocation challenges. In contrast, other terms such as project, portfolio, and operation have distinct meanings. A project is a temporary endeavor with a specific goal, a portfolio refers to the collection of projects and programmes managed as a group to achieve strategic objectives, and operation pertains to the ongoing activities that sustain the business and deliver value to customers. Understanding these distinctions is essential for effective management and delivery of services in accordance with ITIL principles.