ITIL 4 Foundation Practice Exam

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In the context of ITIL practices, what does Deployment Management primarily focus on?

Creating new IT services
Managing changes in service configurations
Moving components to live environments
Enhancing user experience through training

The correct answer is: Moving components to live environments

Deployment Management primarily focuses on the process of moving components to live environments, which is crucial for ensuring that new or changed services are delivered to users effectively. This practice involves preparing and controlling the release of components, ensuring that all service assets are deployed correctly and configured appropriately. The goal of Deployment Management is to minimize the risk and disruption associated with deploying changes into an operational environment. By managing the deployment process carefully, organizations can ensure that IT services function as intended once they are live, ultimately supporting the overall service management framework. It strikes a balance between delivering changes quickly and maintaining the stability and integrity of live services. This practice also ensures that deployments are well-planned and executed, allowing organizations to realize the benefits of changes while reducing the potential for related incidents or defects.