ITIL 4 Foundation Practice Exam

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Study for the ITIL 4 Foundation Exam with comprehensive multiple choice questions and flashcards. Each question offers hints and explanations. Ace your exam with confidence!

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What defines operational technology?

Hardware and software solutions for service management
Systems that track financial performance
Tools for communication within teams
Devices that monitor and control physical processes

The correct answer is: Devices that monitor and control physical processes

Operational technology refers to hardware and software systems that are specifically designed to monitor and control physical processes, typically within industrial environments. This includes a wide range of devices and systems, such as sensors, control systems, and automation technologies, which are designed to manage operations and ensure efficient and safe execution of physical tasks. The primary focus of operational technology is on interacting with physical equipment and machinery, making it integral to sectors like manufacturing, utilities, and transportation. Effective operational technology is crucial for optimizing production processes, enhancing reliability, and improving safety in environments where physical processes are predominant. While the other options mention hardware, software, and systems relevant to communication, financial performance, or service management, they do not accurately capture the essence of operational technology, which is fundamentally about the intersection of technology and the physical world.