ITIL 4 Foundation Practice Exam

What does a business case provide?

1. Information on market strategies

2. Justification for resource expenditure

3. A detailed project management plan

4. Analysis of competitor behavior

The correct answer is: Justification for resource expenditure

A business case primarily serves as a structured document that articulates the rationale for undertaking a particular project or initiative. Its main purpose is to provide justification for the expenditure of resources by detailing the benefits, costs, risks, and the alignment of the project with the organization's strategic objectives. By establishing a compelling argument for why resources should be allocated, the business case helps decision-makers understand the potential return on investment and the overall value that the project will deliver. This rationale not only aids in obtaining necessary funding but also ensures that stakeholders are aligned with the project's goals. While aspects like market strategies, competitor analysis, and project management plans may be part of the broader context in which a project is proposed, they do not capture the primary purpose of a business case. Thus, the focus on justification for resource expenditure accurately reflects the core function of this document within ITIL and project management practices.