ITIL 4 Foundation Practice Exam

What does workforce and talent management practice ensure?

1. Employees are rewarded fairly

2. The organization has the right people with appropriate skills

3. Training programs are consistently implemented

4. Performance reviews are conducted regularly

The correct answer is: The organization has the right people with appropriate skills

Workforce and talent management practice is essential for ensuring that the organization has the right people with the appropriate skills necessary to meet its goals and objectives. This practice focuses on aligning the skills and capabilities of employees with the needs of the organization, effectively managing talent acquisition, development, and retention. By doing so, it helps create a competent workforce that can respond to the ever-changing demands of the business environment. Having the right people in place is critical for organizational success, as it directly impacts productivity, teamwork, and innovation. This practice also involves succession planning, which ensures that the organization is prepared for future needs by cultivating talent internally. Overall, ensuring that an organization has the right people with the necessary skills enables it to leverage human resources effectively and maintain a competitive edge. Other options, while important aspects of workforce management, do not encompass the primary focus of the workforce and talent management practice as comprehensively.