ITIL 4 Foundation Practice Exam

What is a project defined as in the context of ITIL?

1. A sequence of ongoing operations

2. A permanent organizational structure

3. A temporary structure created to deliver outputs

4. A set of routine tasks

The correct answer is: A temporary structure created to deliver outputs

In the context of ITIL, a project is defined as a temporary structure created to deliver outputs. This definition emphasizes that projects have a specific start and end date, which distinguishes them from ongoing operations or permanent organizational structures. The temporary nature of a project allows teams to focus their efforts on achieving defined objectives and delivering specific outcomes or outputs, such as new services, improvements, or changes. Understanding projects in this way aligns with the broader ITIL framework, which encourages organizations to manage change effectively and deliver value through well-structured initiatives. By defining projects in terms of their temporary structure and output delivery, ITIL facilitates effective resource allocation, planning, and execution, ensuring that the organization can respond dynamically to changing needs. The other options relate to ongoing operations, permanent functions, or routine tasks, which do not capture the essence of a project as a finite effort aimed at achieving a specific goal.