ITIL 4 Foundation Practice Exam

What is primarily assessed through information security management practice?

1. The quality of customer service

2. The risks to the confidentiality, integrity, and availability of information

3. The financial performance of IT departments

4. The technical skills of the IT staff

The correct answer is: The risks to the confidentiality, integrity, and availability of information

The focus of information security management practice is primarily on evaluating risks that could affect the confidentiality, integrity, and availability of information. This practice emphasizes safeguarding sensitive data to prevent unauthorized access, ensuring that the information remains accurate and trustworthy, and maintaining its availability for authorized users when needed. By assessing these risks, organizations can implement appropriate controls and measures to protect their information assets from potential threats, ensuring that they meet regulatory and compliance requirements. This is crucial in today's digital landscape, where data breaches can lead to significant financial and reputational damage. The other options do not align with the primary objectives of information security management practice. While customer service quality, financial performance, and technical skills are important aspects of an organization, they do not directly pertain to the focus of information security management, which is specifically concerned with the secure handling and protection of information.