ITIL 4 Foundation Practice Exam

What is the primary focus of the deployment management practice?

1. The migration of databases only

2. Moving new or changed service components to live environments

3. Documenting the existing service components

4. Only managing hardware installations

The correct answer is: Moving new or changed service components to live environments

The primary focus of the deployment management practice is moving new or changed service components to live environments. This involves ensuring that any updates, modifications, or entirely new services are properly transitioned into the operational environment, where they become available for use. Deployment management encompasses a variety of activities, including planning for the deployment, executing it, and verifying that the deployment was successful, all with the goal of minimizing disruption to the service and ensuring that the service components are correctly integrated into the existing framework. By emphasizing the movement of new or changed service components, deployment management plays a crucial role in the overall service lifecycle, enabling organizations to respond to changing business needs and technological advancements effectively. This aspect is essential for maintaining service quality and ensuring that enhancements or updates are seamlessly integrated, ultimately contributing to improved service delivery and performance. The other options, while potentially related to aspects of IT service management, do not capture the comprehensive scope of deployment management. For instance, focusing solely on database migrations, documenting service components, or managing hardware installations fails to address the broader responsibilities of ensuring a smooth transition for a variety of service components into the live environment.