ITIL 4 Foundation Practice Exam

What is the primary role of a sponsor in service consumption?

1. A person who defines the requirements for a service and takes responsibility for the outcomes of service consumption

2. A role that is accountable for the delivery of a specific service

3. A person who authorizes budget for service consumption

4. A person or organization that has an interest or involvement in an organization, product, service, practice, or other entity

The correct answer is: A person who authorizes budget for service consumption

The primary role of a sponsor in service consumption is to authorize the budget for service consumption. This includes not only approving the financial resources necessary for acquiring and using the service but also ensuring that the service aligns with the organization's goals and strategic objectives. A sponsor typically provides the necessary funding, which can be critical to ensuring the successful implementation and ongoing support of services within the organization. In the context of service consumption, the sponsor plays a crucial role in enabling teams to acquire the necessary services by securing budgetary approval, which allows them to move forward with plans and initiatives. This financial backing ensures that the required resources, tools, and personnel are available to effectively utilize and derive value from the services consumed. While other roles mentioned may involve defining requirements or having stakes in outcomes, they do not specifically pertain to the core function of a sponsor in terms of financial authority.