ITIL 4 Foundation Practice Exam

What is the purpose of a development environment?

1. To monitor live service performance

2. To create or modify IT services or applications

3. To train staff on service management

4. To document service outages

The correct answer is: To create or modify IT services or applications

The purpose of a development environment is primarily focused on the creation and modification of IT services or applications. This environment allows developers and IT professionals to design, build, test, and iterate on software or service updates in a controlled setting. By using a dedicated development environment, organizations can ensure that new features and improvements can be developed without affecting live service operations, thus minimizing risks associated with changes. In a development environment, various tools and methodologies can be employed to test the functionality, performance, and compatibility of applications before they are deployed into production. This iterative process is essential for maintaining service quality and reliability, as it helps identify and resolve issues prior to deployment in a live environment. Other options, such as monitoring live service performance or documenting service outages, pertain more to operational and incident management activities rather than the foundational principle of a development environment, which is centered on service and application creation and modification. Training staff on service management, while important, does not specifically relate to the core functions of a development environment, which is primarily technical and focused on development processes.