ITIL 4 Foundation Practice Exam

Which aspect is NOT considered a dimension in disaster recovery plans?

1. People

2. Processes

3. Profitability

4. Technology

The correct answer is: Profitability

In the context of disaster recovery plans, the primary components that are typically considered dimensions include people, processes, and technology. Each of these dimensions plays a critical role in ensuring that a business can effectively respond to and recover from a disaster. People are essential because they are the individuals tasked with executing the disaster recovery plan, as well as those who need to be trained and informed about their responsibilities during a crisis. Processes refer to the structured series of actions or steps taken to ensure a successful recovery effort, including communication protocols, documentation requirements, and recovery procedures. Technology encompasses the tools and systems needed to support the recovery process, including data backup solutions, infrastructure redundancy, and emergency communication systems. Profitability, while an important aspect of overall business strategy and sustainability, does not fall into the core dimensions necessary for effective disaster recovery planning. It is more an outcome or a goal of successful recovery efforts rather than a direct component of the recovery strategy itself. Thus, profitability is not considered a dimension in disaster recovery plans.