ITIL 4 Foundation Practice Exam

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Study for the ITIL 4 Foundation Exam with comprehensive multiple choice questions and flashcards. Each question offers hints and explanations. Ace your exam with confidence!

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Which definition best describes a supplier?

A person responsible for delivering products
A stakeholder responsible for providing services for an organization
A manager overseeing service quality
A contractor hired for temporary projects

The correct answer is: A stakeholder responsible for providing services for an organization

The selection of the definition that describes a supplier as a stakeholder responsible for providing services for an organization is accurate. In the context of ITIL 4, a supplier is indeed recognized as a party involved in providing goods or services that are part of the service value chain. This aligns with the broader understanding of a supplier's role in supporting the organization in delivering value to its customers. The emphasis on being a stakeholder highlights the strategic importance of suppliers in the overall service management framework. Suppliers can significantly influence service delivery and the quality of services provided to end-users. Understanding this role is crucial for effective supplier management and maintaining positive relationships that drive successful service outcomes.