ITIL 4 Foundation Practice Exam

Who is typically referred to as a sponsor in an organization?

1. A person who authorizes budget for service consumption

2. A team responsible for service delivery

3. An individual involved in project execution

4. A person analyzing service performance

The correct answer is: A person who authorizes budget for service consumption

In an organization, the term "sponsor" typically refers to a person who has the authority to allocate resources, including budget, for specific initiatives or services. This individual plays a crucial role in ensuring that the necessary financial resources are available for project execution and service consumption. The sponsor is often involved in setting the priorities and vision for the project, thereby ensuring alignment with the organization's overall strategy. By having the authority to authorize spending, the sponsor not only facilitates the operational aspects but also helps in validating the project’s goals and objectives, establishing stakeholder support, and advocating for the project within the organization. The other roles mentioned in the options, while significant in their own right, do not fulfill the traditional definition of a sponsor. For instance, a team responsible for service delivery focuses on implementing and managing services, while an individual involved in project execution is concerned with the hands-on activities required to complete a project. Additionally, someone analyzing service performance is engaged in assessing outcomes and metrics rather than in budgetary or authoritative capacity. Each of these roles contributes to organizational efficiency but does so from a different perspective that does not align with the primary responsibilities of a sponsor.